How to choose the best WebRTC PaaS for building Live Video features
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How to choose the best WebRTC PaaS for building Live Video features


Web Real-time Communication, commonly known as WebRTC, is an Open-source Framework that is used to add real-time communication features to your application. WebRTC supports Video, Voice, and Generic Data to be sent between devices.  

Until 2010, Plugins and Flash players were the only methods for RTC.


You either die a hero, or you live long enough to see yourself become the villain. 

~ Harvey Dent


This very thing happened with Flash. Despite the fact that Flash and RTMP built up an enormous piece of the foundation, the live-streaming innovation segment has since advanced and extended. As the demand for Live Video surged, Flash’s limitations proved to be an obstacle to live-streaming.

The WebRTC trial was first announced by Google in May 2011 as a method for building a common set of protocols for empowering RTC applications inside browsers, and other IoT devices. It took 2 years and a considerable amount of work to establish the first cross-browser Video Call between Firefox and Chrome. Later on, the WebRTC support system skyrocketed as more and more organizations started to add their specifications. WebRTC is now accessible natively for Firefox, Chrome, Edge, Android, iOS, and Safari and is considered as the best tool for Video Calling. 

Benefits Of WebRTC


Platform and device independence

For almost all major browsers, WebRTC is implemented as an Open Web Standard that is available in the form of simple JavaScript APIs. In the case of Mobile Clients like Android and iOS, a special library is created that provides access to the same functionalities over these platforms

Any WebRTC-powered browser with any working OS and a web service application can guide the browser to initiate an ongoing voice or video connection with another WebRTC device or to a media server. It doesn’t depend on the browser’s operating system. This is practiced by integrating standard APIs from the W3C and protocol from the IETF. Developers can write HTML5 code that can work on Mobile as well as on Desktops.


Secure Video and Voice Calling

There’s Always-On Voice and Video encryption in WebRTC. The Secure Real-time Protocol (SRTP) is used for encryption and verification of both voice and video. This is particularly useful over WiFi connections. This prevents spying and recording of the voice and video. 


WebRTC and AR/VR

Creating a ‘Social’ virtual reality experience has not been an easy task as multi-party live video streaming has always posed a significant obstacle for AR/VR developers. Therefore, if you need to broadcast live video straightforwardly from an AR/VR empowered gadget to a browser without introducing modules or extensions, WebRTC right now is your only choice. 

WebRTC supports peer-to-peer connections creating an opening for multi-party conversations, broadcasting, SIP-based telephony integration, and more.  


How to choose the right WebRTC PaaS?

A PaaS will provide the development and deployment environment for your cloud applications. Try not to develop a cloud application without first choosing a PaaS. Truth be told, you have to settle on this choice before you select your Infrastructure-as-a-Service (IaaS) supplier. 

The WebRTC PaaS you pick will be powering a critical communication channel for your company’s website and apps. Therefore, before you collaborate with a provider, you have to do some fundamental research. 

In helping companies select the right platform we start with the following considerations.


Handling personal Information

Real-time communication involves certain legalities. With the integration of WebRTC into your site, you successfully become a Telecommunication supplier – as per official definitions given up by the FCC (Federal Communication Commission).

Some platform providers are familiar with the particular requirements of administrative structures like HIPAA or other regulatory frameworks. Select a provider who knows the effects of the rules and guidelines that are necessary for your particular industry, use-case, and client base.


Low Latency

Latency means “Delay”. Video Latency is the time between capturing a screen from the originating point and its display to the end-user. In the literal sense, in Video Streaming, your users will not be watching exactly in real-time. They would be watching with a delay, which would be the latency.  

Video latency is a crucial factor for anyone who wants to do high-performance live streaming, whether they are webinar presenters, meeting attendees, marketers, entrepreneurs, or gamblers and gamers. If you stream live video, you need to achieve a low latency so that your viewers have a pleasing viewing experience.


Customization and Flexibility

Understand that it’s your Website and Apps that you are empowering with WebRTC technology. Therefore, you need to make sure that you are capable of using the PaaS SDKs and APIs to incorporate WebRTC within these, essentially any way you’d like. You should be able to build your desired workflows, features, and UI effects using the PaaS services.

A good PaaS provider should offer exceptionally well documented, easy to use API & SDKs, with the opportunity to upgrade the code as needed. 


Multimedia Support

Some WebRTC PaaS suppliers just offer explicit sorts of transmissions (like video or voice). However, WebRTC allows your users to take part in video and voice communication. So why settle for only one? Give clients the alternative to communicate in the manner they please.



Developers and Engineers should be the first one you need to consult before making any decision. Do raise questions about the PaaS  Provider’s infrastructure during the business process.  For example, where does the organization house its servers — in-house, or offsite? Or, do they use a reliable, public cloud provider? What steps are taken to guarantee uptime and scalability? See how they handle security.


Customer Support

Customer Support is one of the important factors one needs to consider before opting for any services. In the event that your WebRTC platform crashes, is there a number you can contact for help? Or on the other hand, will the organization make you hold up until the accompanying industry day to determine the issue? The client ought to have master operators available in hand at all times to help with execution and stability. So, even a little organization can be responsive and convey incredible help. 



After you complete your fundamental research about the security and stability of the organization and its system, you should then concentrate on the real features the PaaS provider brings to the table. Start with scalability. Your business’ client base could change medium-term. So ensure that the WebRTC PaaS supplier you join forces with offers fast services — and flexibility — scalability. Else, you could end up in a ruff if your business develops and more clients begin utilizing your WebRTC empowered channels.



Cost is obviously one important consideration before settling on which SDK or PaaS to go with. Understanding the difference between how vendors compare with each other cost-wise can help a lot with the planning. 



Ways in which WebRTC can be used are limitless, it is awe-inspiring, and makes the most of the secure and fast communication being offered by WebRTC. As we saw, selecting a WebRTC PaaS can be a confusing procedure. These are a few of the many points that you need to consider. 

Do you have any tips for finding a solid PaaS provider? Or still, confused about what to do? At BigStep, we work with some of the best WebRTC PaaS platforms and have launched interactive Live Video Solutions for numerous customers. Get in touch with our experts or email us @

Ritika Saini

Support Manager @BigStep Technologies. Plays a major role in putting the idea 'Customers Success is Company's Success' into action. Holds senior customer facing position, responsible for communicating the value & expert in building long lasting relationship with clients.

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