Software Support Engineer

Work Experience:  1-2 years
Location:  Gurugram, India

Software Support Engineer

Posted 7 months ago

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The desired candidate must have a technical background in computers / software with good analytical and problem solving skills, and strong written communication skills. The selected candidate will be providing support for our software products and services to our Clients.

**Responsibilities**
– Handling support tickets filed by clients
– Understanding and documenting client requirements
– Coordinating with the Software Development Team for resolving client problems

**Skills**
– Must have good oral and written communication skills
– Must have basic knowledge of programming
– Must have a technical background in computers / software
– Must have good analytical and problem solving skills
– Must be a good team player, good learner and self starter
– Ability to work independently