BigStep is a trusted technology partner of our Clients across the Globe with our products and services.
I have all the BigStep products and both the IOS & Android apps for over a year now, testing the software on VPS hosting and on AWS and love it! I also recommend getting the PrimeMessenger, works beautifully with the apps,super fast messaging and worth the money! Regarding support, if there's ever a problem the BigStep team is only an email away and fixes all issues usually the next day, excellent support!
I'm a high maintenance customer, but they met my every expectations. Highly recommended, would use again!
I had a great experience with BigStep, excellent and well-designed plugins as per SocialEngine standards. Quick and excellent support team, I am very much satisfied with products.
We have been working with BigStep for a long time and we have to say that we are very satisfied with their work. All the answers to our tickets are very fast and they have helped us (and are still helping us) a lot with the correct functioning of our apps. Totally recommended.
After fighting with third-party plugins that didn't work for 8 months, I FINALLY got the products and support I needed at BigStep. Personally I wouldn't recommend ANY third-party plugin suppliers other than BigStep. SocialEngine does a disservice to its' users when it recommends substandard and subgrade providers, whose plugins seldom work and whose support is vague to non-existent. After this last week, my website is FINALLY working the way it was intended to work, thanks largely to replacing plugins from other third party vendors besides BigStep, with BigStep products and packages.
BigStep is Fantastic. I only use their products for SocialEngine. I have 7 Big products that enable me to compete with facebook. Every issue I have had has been resolved within 3 days ( not forgetting timezone difference ) BigStep have a great Team. So if you are going to buy plugins for SocialEngine, make sure its from BigStep.
I recently bought BigStep iOS Mobile Apps plugins for a project and have been very happy with the quality and overall feature set of the mobile app.
We purchased a lot of products from BigStep and are very pleased with the plugins and the support offered by the company. I had contact with different support members and they all have been very supportive, this is very important, when you are new to a platform such as SocialEngine. Setup Problems are solved quickly. We hope to have our system running in a few days and the first 600 members will be online. I will keep you updated.
BigStep has been great to work with. They know their stuff and have responded to our request promptly.
I love the apps developed by BigStep and the companies technical support is A+. I ran into a major issue with one of the fuctions on my app. The team was very thorough and communicated with me until the issue was resolved. They are very knowledgable about their products. Great job guys!!!
I am heavy consumer of software and web-services and what i can say is that these guys are right up there as the cream of the crop!. As a customer, they have gone above and beyond in their quest to ensure that the customer is happy and served! This is an important quality for any company especially for me a customer who is on an entirely different continent and timezone they made sure that I felt the value of my money. I highly recommend this team as the "go to guys" in all matters tech. A special shout out to Shaily, Zara, Victor and Devansh. Good-work guys!
I bought a few products and the Responsive Captivate Theme from BigStep and I must say that I'm not only very pleased with the quality of their products but also with their excellent support. I had a bit of trouble getting the installation done and they helped me within a very short period of time. Friendly, supportive - excellent. I really recommend these guys for your SocialEngine needs.
I am their customer since more than 2 years and they have provided me assistance in problems that are not related to their own products. They have spent extra time on my project to give me support way over their "duty". Yes sometimes may be bit slow, but because they have many customers. In any case they know how care about customers and how to create great products. Thumbs up!
Great service!! Helped me a lot with collaborating on my vision even at times I myself didn't know what I wanted! I have bought a lot of their products and when one doesn't work the support team is there to fix the problem quickly. They are always there to help and they stand by their products. They continue to do support until the problem is fixed. Great JOB!
I am a very satisfied customer of this product and brand. The mobile app is very easy to be customized and the customer support very quickly to change or fix any problem. I HIGHLY recommend them!
Very good plug-ins that integrate very nicely with my SocialEngine PHP instance; equally good service. Keep up the good work.
The BigStep Mobile App is absolutley amazing. It is well designed and easy to use. Also, my experience with the BigStep support team has been absolutely amazing. I would highly recommend this app to anyone. Great App!
I would like to special ‘Thank you’ BigStep for the support they have given me and assisting to create my website and vision. Particularly Neha for managing my account and Tanya for looking over my iOS and google play apps. BigStep is very professional and experienced company in the world of technology and I would recommend them to anyone looking to create their own website or apps.There are no limits to what BigStep can achieve and create all your desired features for your website and they always take the time to deliver a quality services.
After a week or so of trying to figure it out on my own I purchased the full suite of BigStep Products (Recommended Expert) and also hired them to help me configure the platform. Wow am I glad I did. They have been able to turn what would have been a long and frustrating process and help me launch my community in around 45 days. I will continue to use this company and I suggest that you spend the money and save yourself time. I learned a great deal through this process and now am much more comfortable administrating this software.
Best mobile app for SocialEngine and best social network app without breaking your piggy bank. You'll come across some issues but as long as you report them support will always take care of them.
After spending 10's of thousands of dollars and over 5 years setting up my SocialEngine site, I have just installed and published the apps from BigStep and instantly have had more members join and comment on my network in 2 days than the rest of this year. This has been what I've been waiting for and has changed my social network completely. If you are on the fence get off it and buy products from them, you won't regret it, there is certainly a fair amount of images and things to do to get the app live but its worth every moment. Definitely the best thing I have done for my site I love it !. BigStep has been for the last 5 years amazing in support for me, I have been a demanding panicking and clueless customer , yet they always act professionally and in good time, I have this year deleted every other 3rd party addon and now only use their products that's how much I trust and invest in them. Highly highly recommended company ! A+++ The speed of my SocialEngine site has been one of my pet hates I did everything I could to get it faster , AWS hosting CDN database upgrades etc etc yet still always bothered me and for the main site kinda still does but most all that is gone now with the app, as it is very fast and very useful for my members I'm looking forward to seeing what they do next with it and already from when it was launched by then till now they seem to have made huge improvements. Wish I had this when I started that's for sure, a must have if your running a social network where you think your users are using mobile. Cheers and happy socialnetworking.
I have just switched one of my sites over to SocialEngine and BigStep helped me a lot. Before I had been using wordpress and buddypress with many addons. After making the switch to SocialEngine with the help of Team BigStep everything works together well. The flow on the site is much smoother now for the users. The support that I have gotten is even better than I thought I would get from sales and now from support. This has been the kind of online social networking software that I have been looking for. I am looking forward to see how my site will look after the change.