SaaS abbreviated as software as service is a software licensing model, which allows access to software on a subscription basis using external servers. SaaS allows each user to access programs via the Internet, instead of having to install the software on the user’s computer.

Because of its whenever, everywhere availability, Software as a Service, also called on-demand software, has gained so much popularity today.

What is SAAS? 

SaaS solutions are the resources that companies require to manage their urgent requirement for flexibility, speed, cutting-edge, and general intelligence both internally and externally to generate business performance and development. SaaS services enable companies of all sizes to save time, money, and effort in implementation, upgrading by offering cloud-based implementation, complete web access, and low upfront expenses.

Collaborating with a cloud-based third-party supplier where the whole range of activities takes place online carries significant risk. If they have a security breach, the data and applications are immediately in danger. As a result, businesses must assess the requirements and functionalities of the SaaS solution companies use and their degree of cyber security, and the steps they take to protect businesses and their clients from data breaches and cyber-attacks. 

These were all considerations to consider while choosing a SaaS service provider, whether it be for web development, Customer relationship management, document sharing, or anything else. Even cyber security services are now available through SaaS providers. So, what happens next? Do the considerations shift over time?

One important thing to remember is that choosing a SaaS security provider is different from a SaaS provider. We have curated a blog talking about the latter, which you can read for a better understanding of the topic.

Things to consider while selecting a SaaS security provider for your business:

1. Is it a Customized building solution?

The kind of cyber threats that any organization faces is influenced by the nature of the business and security management architecture. Hence an appropriate SaaS security solution must be designed to fully and effectively safeguard the firm’s digital information.

2. Is this a flexible solution? 

Cloud-based SaaS security companies frequently offer entirely automated solutions, which are not recommended. Why? Automated solutions operate based on standards, and if a request complies with specific criteria, the machines consider it acceptable. Cyber-attackers, on the other hand, coordinate operations through genuine and reasonable demands to find weaknesses inside the security architecture or the application directly. In such instances, customized rules must be implemented depending on the specific conditions of the business logic.

When professional security consultants are recruited, they analyze the information and communication by the system/machine to detect attack patterns and attacker operating modes, thereafter implementing mitigation and security strategies. Penetration testing and safety reviews, both necessary for maintaining essential security requirements, cannot be automated. Always go with the service provider who offers managed intelligence services that integrate and automate speed and performance for frequent scanning, security, etc.

3. Is the security feature compromising the website efficiency?

Customers today expect websites and online apps to load quickly, be efficient, and operate well. They will not hesitate to go on to a competitor’s website if it requires a few more seconds to launch. As a result, businesses must guarantee that both security and efficiency are not affected.

Security Purchase shares, for example, offers CDN (cloud delivery network) solutions to all of its clients at no extra cost if they choose to use them. Purchase shares have teamed up with Tata Communications’ Entire Site Acceleration CDN to help organizations provide online content fast and efficiently while maintaining security and simultaneously.

4. Backups, updates, and critical fixes, among other things

Small and medium businesses frequently cannot hire a dedicated IT staff or educate their workers to handle backups, upgrades, and other IT tasks. As a result, companies must guarantee that the security provider will continuously take care of the critical parts of backups, updating, system patching, and safeguarding the business’s applications and digital products.

5. Controlling of the networking and perimeter networking

It’s essential that the SaaS security service provider monitors and regulates the traffic that accesses our web applications and all malicious requests are blocked from being completed. It is implemented by deploying Firewalls at the network’s perimeter, combined with customized rules depending on the company’s specific conditions and requirements. Verify that the Firewall is well-managed, efficient, and thorough, with no guaranteed misclassification, personalized limitations, or security assessments.

6. Handling of accidents and emergency recovery preparations

The main goal of cyber security is to prevent hacking attacks and cyber-attacks. However, you must consider the SaaS security industry’s problem management and disaster recovery procedures, if an issue occurs. It’s also crucial to understand who is responsible in the event of a breach.

7. Customer Support & Training assistance 

When you’ve just moved the data into the new SaaS platform, ensure the employees learn how to access it. Many SaaS companies provide training and introduction processes to improve new client adoption. 

Customer support is another critical SaaS indicator for successful execution. SaaS companies would naturally highlight their world-class support through their sales technique.

8. Integration

One of the essential aspects to evaluate is if the cloud service can successfully connect with the existing software while switching to the SaaS model.

Although a reputable global SaaS provider will enable such integration points, users should still carefully consider the alternatives. To get all the applications to function together, find out whether any further development or modification is necessary. You’ll also want to see if the integration comes at an additional expense.

Keep in mind that the ultimate aim is to switch between the SaaS product and other applications seamlessly. 

Conclusion

Searching for the right SaaS company to provide the appropriate solution involves a number of steps. If you go through them all, though, you’ll be able to enjoy the benefits of moving to the cloud.

Interested in exploring options for your SaaS solution? Contact us today by dropping an email at info@bigsteptech.com and we’ll be happy to help you get started.