How should you proceed with your In-app calling feature? - BigStep Technologies
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How should you proceed with your In-app calling feature?

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In App calling feature

Communication has always been an important part of developing social networks. With the advent of technology, face-to-face contact has also changed its behavior. Audio and video calls have become an important source of communication between two people, a group, a business, and an organization across all sectors through the Covid-19 Pandemic outbreak.

Meanwhile, real-time communication is growing in demand. This blog directs that a company should build its own video and audio streaming API or rely on a more reliable managed service.

Creating an audio and video streaming API

Improving the business audio and video streaming API is a matter of great care as it involves a high amount of R&D. The company making these APIs should build strong technical support. Also, they should check for technological changes and developments to keep their platform updated regularly.

Companies that specialize in distributing these APIs as a platform, will invest in building them, as they achieve the purpose, and are accustomed to technological advances. These companies add a lot of resources and knowledge to the development of these APIs, making the work more flexible.

If your organization wishes to develop APIs by itself, you should always keep these points in mind:

 

1. Keep a well-defined budget

The company needs to invest a lot of money, as it involves high development costs related to UI / UX design, website management, cloud services, measurement, security, etc. It includes infrastructure costs, handling, maintenance, inventory, staff salaries, etc., to increase the overall budget.

2. Personnel Expenses

Improving audio and video streaming APIs involves a large development team. It requires competent power to work on specialized device forums like Android, iOS, the web, etc.

3. Time to invest

Creating an API involves a huge investment of time. Developing APIs on its own involves opportunity costs and the chances of successful development in one go is a big question of concern for the company.

4. Scalability

Scalability can be an issue while using open-source platforms. Usually, the open-source platforms can manage only 50-100 participants in a single video call. In case of allowing a large number of participants in one meeting, managed services make the effort. They can help manage up to 5000+ participants at a time.

Conclusion

Audio and video calling is always considered to be the most attractive feature of any application. Therefore, a company that deals with real-time communication with its customers and customers aspires to create it in the most amazing way. Apart from the appearance, the safety and quality of the meeting are the most important factors.


While all of these are possible options, they attract huge development costs, if done by a company on their own. On the other hand, managed services provide all of these features at a lower cost, and are much more secure than those produced by the company. But at the end of the day, the decision is yours to make.

karishma Verma

Content writer with a passion to write for a variety of niches to broaden my horizon as a professional writer.

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